Sunsync Support
SUPPORT WITH YOUR SUNSYNK SYSTEM
Below we have provided videos and instructions to help troubleshoot your Sunsync connect app.
With Sunsynk products installed by a Sunsynk master installer (Lakes Solar), you qualify for 24-hour live support directly from Sunsynk. You can access the support team through the Sunsynk Connect app.
Please see Instructions how to quickly and easily access the 24-hour support team below.
Access 24hr Sunsync Customer Support
Follow steps 1 to 5 to access the Sunsync customer support team
Sunsync Help Videos
SET YOUR CHARGE TIMES TO CHARGE FROM THE GRID
AN INTRODUCTION TO SUNSYNK CONNECT
HOW TO SET UP YOUR BATTERY DISCHARGE TIMERS
INTEGRATING YOUR SYSTEM WITH OCTOPUS AGILE
HOW TO NAVIGATE THE SUNSYNK CONNECT APP
HOW TO CONNECT YOUR INVERTER TO THE SUNSYNK DATALOGGER
HOW TO TURN OFF YOUR INVERTER BEEP